Resume
Himani Sharma
Technical Writer
📧 himani.sharma2199@gmail.com | 📞 +91-9818395168 | 📍 New Delhi, India
Objective
Technical Writer with 2+ years of experience creating end-to-end documentation for complex software and developer platforms. Skilled in DITA-XML, structured authoring, API documentation, GitBook, and content systems.
Experience
Technical Writer — Xplor Technologies
Dec 2025 – Present | Pune, India
- Leading end-to-end documentation for the Xplor Pay Voyager Developer Center, covering merchant onboarding, payment workflows, and compliance requirements
- Authoring and maintaining API documentation, integration guides, and operational procedures using GitBook and Confluence
- Documenting processes including bank statement verification, virtual terminal transaction voids, webhook events, and payment lifecycle management
- Collaborating with Product, Engineering, and Compliance teams to translate complex workflows into developer-friendly content
- Restructured and reorganized the development center documentation to improve discoverability and developer experience
Technical Product Publication Engineer — Synopsys Inc.
Sep 2023 – Dec 2025 | Noida, India
- Created end-user documentation and release notes using DITA-XML in Oxygen XML
- Applied UI/UX writing principles to craft intuitive user-centered content for web and in-app experiences
- Managed the full documentation lifecycle, including requirement gathering, drafting, review, and publishing
- Produced user guides, installation guides, application notes, and Quick Tip videos using Camtasia, SnagIt, and iSpeak
- Collaborated with R&D, AE, and QA teams for technical insights and product update alignment
- Developed Python and Bash scripts to automate OLH build check-ins, reducing manual effort by 40%
- Built an AI-driven Text-to-Diagram generator using Mermaid and SVG
- Performed documentation analytics (CTR, engagement, top pages) to guide content strategy
Education
Master of Science (Informatics) Institute of Informatics and Communication, University of Delhi | 2021 – 2023
Bachelor of Science (Hons.) (Instrumentation) Shaheed Rajguru College of Applied Sciences, University of Delhi | 2017 – 2020
Skills
| Category | Tools & Technologies |
|---|---|
| Documentation | DITA-XML, Oxygen XML, GitBook, MkDocs, Jira, Confluence, MadCap Flare, Snagit |
| Languages | Python, C++, JavaScript, TypeScript, SQL, Bash, HTML, XML, YAML, JSON, Markdown |
| Frameworks | React.js, Next.js, Tailwind CSS, D3.js, Mermaid |
| Dev Tools | Git, GitHub, Perforce, Vim, VSCode |
Projects
AI Text-to-Diagram Generator (2025)
React.js, JavaScript, Tailwind, D3.js, Mermaid
Built an AI-driven platform converting natural language to editable flow diagrams with export support for documentation teams.
Certifications
- Coding Ninja: Introduction to C++
- Coding Ninja: Data Structures and Algorithms in C++
- APIsec University: API Documentation Best Practices